+6
Under review

Profile Restriction

Bugra 5 months ago in A problem with a registration process • updated by Genesis Vision Support 5 months ago 1

hi,first of all look at the profile picture and names, that is not looking serious investment surface, people will put money here so they need to see real name, real person!Look there are ltc, xrp fans with that name on genesis platform its unacceptable!

Answer
Genesis Vision Support 5 months ago

Hello!
Thank you for your feedback.

Yes, managers are given a very flexible choice of profile settings. In the future, there will be a moderation system that will allow us to monitor and prevent the use of obscene or questionable vocabulary or illustrations.

An investor evaluates the title and illustration to the program, but to make an effective investment decision, he has to consider many parameters of the manager and his program. The rating is formed on the real performance of the manager, so jokers will have to perform well.

+2
Under review

Would love to see 2fa

E.S 5 months ago in A problem with a registration process • updated by Genesis Vision Support 5 months ago 1

The sign up screen needs another level of protection, in my humble opinion.

Answer
Genesis Vision Support 5 months ago

Thank you for your suggestion. Of course, we will enable 2-Factor Authentication once the real mode is introduced.

+1
Not a bug

Genesis Markets faulty signup-page

moontrading 2 months ago in A problem with a registration process • updated by Genesis Vision Support 2 months ago 1

When using the referallinks (https://genesismarkets.io/?ref=872115) if brings you straight to the GM frontpage - no worries.

However when you click "Start trading" or "Sign up" it leads to the /login/-page instead of /register/.

Actually had a referal not sign up because he didn't find where to create and account.

+1
Under review

Can there be a password reset please as I've already forgotten mine!

Sam 5 months ago in A problem with a registration process • updated by Genesis Vision Support 5 months ago 1

No password reset as far as I can tell. 

Answer
Genesis Vision Support 5 months ago

Hello! We are glad to say that password recovery option will be added within the day.

+1
Under review

Wrong password. 8-15 digits, symbols and numbers.

hanshammer123456 5 months ago in A problem with a registration process • updated by Genesis Vision Support 4 months ago 2

I can't create a trading account password although I use one between 8-15 digits, with symbols and numbers.

0
Under review

If you leave a backspace after the mail on a Sign-up or Password reset dialog it wont recognize it.

Hudak E 5 months ago in A problem with a registration process • updated by Genesis Vision Support 4 months ago 1

If youre signing in, or reseting a password and you write email adress like : [email protected] and leave a space after the .com it wont recognize it as a correct mail and say "Cannot find that mail".


I think its reading it like this : "[email protected](SPACE)" so i think its reading the backspace after the mail as a character and part of the email adress and wont recognize it. Its not a big bug but something that sould be removed because it can make problem to those who are copy pasting their emails with the space

0
Under review

Singup instead of signup (typo)

John Karl 5 months ago in A problem with a registration process • updated by Genesis Vision Support 5 months ago 1

Hi


The route in the URL for the sign up page is wrong.

It says /singup instead of /signup


Kind regards

JohnK

Answer
Genesis Vision Support 5 months ago

Hello John! Thank you for your feedback. We will forward the info to the responsible person to fix it as soon as possible.

0
Under review

Investor and manager login?

Fish 5 months ago in A problem with a registration process • updated by Genesis Vision Support 5 months ago 1

can we participate as both an investors and a managers at the same time?   I was able to login as an investor, but using the same login info , I cannot log in as a manager!

Answer
Genesis Vision Support 5 months ago

Hello! You can participate as an investor and as a manager, but you need to create two separate accounts using two different email addresses.