0
Declined

Provide a link for this webpage from the app

Hudak E 3 years ago in Other updated by Genesis Vision Support 2 years ago 2

I cans see any link for "provide feedback" in the app. It should be big red button on every page so every tester can go here and provide any feedback. I didnt know this page exist before seeing it burried on telegram.

Answer

Hello!

Thank you for your suggestion. It is forwarded to the team.

0
Fixed

Bugs & addition

Jai taparia 3 years ago in Other updated by Genesis Vision Support 3 years ago 1

Facing issues with the app on iPhone as I browse the managers the the number of days left for investment starts to flicker, whole page starts to flicker and becomes less responsive, only when you change it to programs or wallet, it starts to function. Also you should be making available a find tab so that we don't need to browse through all the profiles to get to that particular one. One of the managers who is currently trading, has confirmed the same on the telegram channel is not visible in my list of managers 

0
Completed

So can managers trade yet?

alex_donohue 3 years ago in Other updated by Genesis Vision Support 3 years ago 1

Shows that my account has completed pending. People can invest now but it still need to get processed. Wondering how the processing is actually done.

0
Not a bug

Buttons look click-able when they can't

Ace 3 years ago in Other updated by Genesis Vision Support 3 years ago 4

Invest button and withdraw button look click-able but does nothing. If you show things like this let me click them and show an error otherwise let me hover over the button to see what the problem is like "insufficient funds".


If its a problem I can fix, like adding funds, give me the option to go to the place to fix it (like the deposit page).

0
Completed

Trader history graph contains todays date over and over again on the bottom axis

Ace 3 years ago in Other updated by Genesis Vision Support 2 years ago 2

Takes up a lot of space and makes the graph harder to read.

0
Completed

Extra program info

rgoldberg 3 years ago in Other updated by Genesis Vision Support 2 years ago 2

It would be nice to have additional info listed on the program list/browse area, and also in my own dashboard.  Perhaps an additional “dense” via that shows the timeframes and percentages in a tabular view.  

0
Fixed

Pending Time and Phone login and password

alex_donohue 3 years ago in Other updated by Genesis Vision Support 3 years ago 1

How long does it take for a program to go through pending? Also can't seem to use the same login and password that I used on desktop for my phone app. 

0
Completed

Add a switch for volume based limits on trading and make this a searchable parameter for selecting managers

Ace 3 years ago in Other updated by Genesis Vision Support 3 years ago 1

A concern of mine is exit scams. Such as someone creates a profile on an exchange which has a coin only traded there and is super low volume / worthless. They buy lots of this coin and then use their trading account to buy these tokens. GV holders are left holding the bag.


Verification (another feedback point already raised) helps prevent this with accountability but another solution would be an optional restriction on low volume markets. Traders should only be able to trade in markets which have a daily volume X% higher than their total portfolio where x% is a high number.


As the smaller markets have an ability to give better returns, this would be an optional switch to give investors and traders the choice to take on this additional risk but you could see if this has been enabled before choosing an investor. Not everyone wants crazy returns at high risk, outperforming a bank account over the year may be some peoples goals so being able to choose lower risk traders will be a bonus.

-1
Under review

Separate sections for manager and investor fees

vikashait 1 year ago in Other updated by Genesis Vision Support 1 year ago 1

Currently under /fees page there is only 1 table detailing the fees which I think is very confusing specially for managers . From telegram GV support it took few hours to get clarified that managers don't have to pay platform success fee on their part of investment amount.


So I propose 


1 fee details table for investors 

2. Separate table for manager fees . 


Please be explicit as this is very important for new managers to be comfortable knowing the fee structure 



Answer

Dear Client,

Thank you for your interesting idea! I will transfer your feedback to the IT team for their review. We really appreciate your desire to make our platform better!

Best regards,

GV Team.

-1
Under review

Show the creme on Homepage not the ****

Alix 2 years ago in Other updated by Genesis Vision Support 2 years ago 1

On Home at least put the known, reliable and serious funds on display. Putting funds that are so small and poor looking is a bad image for Genesis...