+1
Under review

Fix Time and sales data on BTCUSDt binance

HedgeBitcoin 2 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 1

The time and sales for BTCUSDt and BTCUSD.binance do not show the true values. Currently the data is integer values while it should be double values. BTCUSD.huobi works correctly for example

+1
Under review

Remove/Adjust Maximum lotsize GenesisMarkets

HedgeBitcoin 2 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 1

Markets have a maximum Lotsize set at 10000 , Please adjust this higher. A coin with 0.01 USD value only allows 100 USD to buy or sell at a time. 

+1

Add BTCUSD to the GenesisMarkets ALL Account Types

Since binance has a restriction on the limit order size, it would be handy to have the BTCUSD symbol across all the Account Types, Without knowing the value of BTC in USD, we can not calculate the Minimum Limit order Volume size in the ETH denominated accounts.  


Notional size of 0.001 BTC = USD value. 

The BTCUSD symbol does not need to be available for trading just like the ETHUSD symbol within the ETH accounts. We only need access to this symbols price to complete the proper calculations to determine the minimum limit order size on the non BTC accounts. 


Please add this to the GenesisMarkets platform! 

+1
Fixed

MetaTrader5 for Android not showing profit

moontrading 3 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 2

MetaTrader5 for Android is not showing profits with the data/login from GM. 

On my desktop everything looks as it should but on my android the profit/loss-field only contains "0.00000000". 

Currently have both a winning trade open, both shows zeroes. 

+1
Completed

skycoin missing

whoknows19500 3 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 2

please add skycoin to the genesismarkets symbols


https://www.binance.com/en/trade/SKY_BTC

missing_pairs
Answer

Dear Client,

Please be informed that we have added suggested symbol to Genesis Markets, thank you for your cooperation!

Best Regards,
GV Team

+1

Allow partial Coin purchase

whoknows19500 3 years ago in A problem with MetaTrader updated 3 years ago 1

The Lotsize on alt coins is fixed at 1.0 , However, when you tested your bridge to binance your Testing bot was placing 0.1 GVT positions.  Can you allow 0.1 lotsize or 0.01? 


Placing 1.0 lotsize on altcoins such as BCC are rather expensive.  Further reductions in LOTSIZE should allow the trader to suit their own BankRoll. Please consider fixing this quickly. Thank you

+1
Answered

The Slippage , How does it work?

whoknows19500 3 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 1


The Red line is the Ask Price. 


In real market conditions, yes I would have moved the market necessary to fill my Market order. However, in a demo environment , this should not be an issue. 


My Demo order experienced 20 satoshi of slippage. Can you explain how the demo environment is setup. 


What Can I do to eliminate this slippage on the demo platform

Answer

Thanks for your question! The ask price, which is shown as the red line, displays the best price on the market. But the volume of the best price orders can be limited. If you want to execute the volume more than available at the best price, you will have to execute the rest of your order at the averaged price. Thus, you can see a changed price which consists of the two parts (best and averaged) when you go from the chart to the order popup but the common price of your order will contain average prices. And Metatrader shows you this average prices. 

We have already discussed the similar issue, and we have to repeat it: the changes aim to bring real market conditions in the last crypto round. 

+1
Fixed

Allow Market Sell once Buy Position exist

whoknows19500 3 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 3

Currently buy only exists on the alt pairs. This means once we have a position open , lets say GVT/BTC position of 1 GVT is filled and at a profit we can not click the SELL Market button to close the position because of the " Sell Orders are not allowed" As a result we have to submit a Sell Limit or a Sell Stop order.  There is no possible way to simply close the buy position at Market price using the One-Click Trading feature inside the Metatrader platform


https://www.metatrader5.com/en/terminal/help/one_click_trading


Can this be addressed? 

+1
Under review

enable Time and sales within MT5

whoknows19500 4 years ago in A problem with MetaTrader updated 3 years ago 3

Please enable time and sales data for the MT5 platform

0
Fixed

Limit Orders Not working on LMAX LTCUSDT.lm

HedgeBitcoin 2 years ago in A problem with MetaTrader updated by Genesis Vision Support 2 years ago 2

Answer

Dear Client,

Our IT department informed us that they have fixed the issue with LTCUSDT.lm pair in MT5. Please accept our apologies for inconveniences!


Best Regards,

Genesis Vision Team