+3
Under review

Avg. Profit Field Should Be Consistent Across Managers

TeddyRoosevelt 4 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 4

The "Avg. Profit" field appears to be the average return per period duration. However, because period duration is different across managers it makes comparisons difficult. There should be an average daily or average weekly returns field that allows comparisons on a consistent basis. 


Average returns per period duration is still nice to have, but only in addition to a consistent metric, and this should be clearly labeled. This applies to all platforms.

Answer

Hello!
You are right, the "Avg. Profit" value shows the average profit for the reporting period. That is why we recommend basing your decision comparing not only this parameter but also the amount of total profit (in GVT). Anyway, I will forward your comment to our developers.

+3
Fixed

TSLv1 is enabled

Ace 4 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 3

TLSv1 is enabled on the server. This version of TLS is being phased out and PCI DSS requirements state that this should be disabled before June 30th. I know this site doesn't come under the requirements but still it is best practice.

+3
Fixed

Ascending/descending option for manager level doesn’t seem to change anything

orthobeat 4 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 2

Ascending/descending option for manager level doesn’t seem to change anything 

Answer

Hello! Thank you for your feedback. The request is forwarded to the technical team. It will be fixed as soon as possible. We count on your understanding.

+2
Completed

Sort by Stopout Levels and have Tags with " Stopout %"

HedgeBitcoin 3 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 2

Stopout Levels will become more important to investors as they experience some losses along their investment journey.

A column with Stopout Level percentages would be handy, then enable a sorting function to quickly find the traders who use adequate Equity protection levels. 

Just a thought, the new "tags" feature could display some stopout levels 

Low Risk (yellow tag) - Stopout Levels 10% and under

Medium Risk (orange tag)  - Stopout Levels 11-35% 

High Risk (red tag) - Stopout Levels over 35%

+2
Under review

Net Profit PnL along with Growth Profit %

HedgeBitcoin 3 years ago in A problem with the web version updated by Genesis Vision Support 3 years ago 1

Can we get a new column that can display net profit/loss in dollar amount (or in the programs base current) next to the Growth Profit % . Right now we can't determine easily if the overall program is at profit.

For example, https://genesis.vision/manager/managers/cryptophantom has a growth profit of 100%+ but the net profit is negative.

Thank you,

+2
Completed

Genesis Markets - Web terminal (Cosmetic / usability)

Coffee 3 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 2

For users that prefer to trade with Genesis Markets website Web Terminal over native apps (eg. in preference to a small screen 'mobile focused' MT5 Android app on a big screen chromebook..) - can the Left hand Navigation menu/items please be placed on the top header bar?

this would then allow the trading terminal to be displayed in full screen width, where currently the terminal is reduced in size and does not fill, due to the navigation menu .. which feels like a waste of screen real estate (eg.  https://mql5.com/en/trading versus https://genesismarkets.io/profile/webterminal  ) , not really an issue but would prefer to trade from the browser under the Genesis branded site rather than using mq5s web terminal/site.


Thanks

hide_navigation_menu_web-terminal
+2
Fixed

cant deposit funds to trading account - GM internal transfer

ryan 3 years ago in A problem with the web version updated by Genesis Vision Support 3 years ago 2

for some reason i cannot deposit funds to my trading account on GM:



and also you cannot see the error behind the help section on the site so had to click it multiple times:



now ive got to spend 0.005btc to send it to binance.... cheers

+2
Completed

Hours left of managers trading period on IOS but not on Web Version

giffen.derek 4 years ago in A problem with the web version updated by Genesis Vision Support 3 years ago 3

On the IOS app I can see right down to exactly how many hours are left of a managers trading period on the final day. I can't see this info on the web version. Can this feature be added there too?

Answer

Thank you for your suggestion. It is forwarded to the team.

+2
Completed

How do I update my personal details such as my email address?

Ace 4 years ago in A problem with the web version updated by Genesis Vision Support 2 years ago 3

I can't seem to manage my own account. I don't think it's possible for me to update my email address.

Answer

Hello!

The "Edit profile" section will be added to the web version shortly.

Thank you.