0
Completed

Withdrawal

jonny92249 3 years ago in A problem with transactions updated by Genesis Vision Support 2 years ago 2

I have withdrawn some GVT from the platform to Binance and I have not received my GVT and no transaction appears when I check etherscan. 

0
Answered

Going into USDT

Kamiownz 3 years ago in A problem with transactions updated 3 years ago 4

as a manager trading in BTC pair - all GVT converts into BTC - however

due to this huge drop, i would of liked to have moved into USDT and then

re-buy back into BTC. however i keep getting errors when ive tried to do so, any

reason to this? 

0
Fixed

Numbers do not add upp seems like I miss some GVT

Dennis van der helm 4 years ago in A problem with transactions updated by Genesis Vision Support 2 years ago 2
0
Not a bug

btc trade hasnt processed into manager space

ryan 4 years ago in A problem with transactions updated by Genesis Vision Support 2 years ago 2

did a final trade before close yesterday evening and set SL & TP.


today i can see the trade hit SL at 03:14 this morning, but underneath it is a -2727 figure??


in the manager portal the numbers are not shown??


0
Answered

Excuse me, my GVT?

chen zhen 4 years ago in A problem with transactions updated 4 years ago 5






对不起,我的GVT?

退出程序很长时间



23.8749GVT

利润


108.3181GVT

投资


92.0225

钱包




我做错了什么?





0
Not a bug

closed program BTK-888 not returning GVT investment

Brian P 4 years ago in A problem with transactions updated by Genesis Vision Support 4 years ago 1

Invested 48.4 GVT in BTK-888, program was closed by manager and GVT was not returned.


Thank you

0
Not a bug

Investment gets returned after sometime

sreedharreddy19 4 years ago in A problem with transactions updated by Genesis Vision Support 2 years ago 2
Answer

Hello!


The thing is, there is a limitation on the amount a manager can accept, this is due to the managers’ leveling. Those investments that cannot be accepted are returned to the investor at the start of the reporting period.

0
Completed

Transactions page needs additional information

wisper7 4 years ago in A problem with transactions updated by Genesis Vision Support 2 years ago 2

Transactions page should have transaction status (pending, completed) readily visible, and buttons to cancel pending transactions. Under each transaction the Program name is  written. These should be hyperlinked to the program page, so that while viewing transactions I can easily see which one is what by just clicking the link. This could also be implemented in the programs page where on the side it shows latest transactions.