Answer

Hello! Thank you for pointing it out. Your comment is forwarded to our developers. It will be fixed as soon as possible.

+1
Completed

Notifications when important things happen

E.S 4 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 2

Please consider adding a notification system, so we can get information immediately when it happens. For example, when I invest I do not know if I will get the manager token since many others invested before me

0
Declined

Single program/fund performance in BTC/ETH/GVT

Ettore 2 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 3

The only real-time statistics that an investor can monitor of the funds/programs in which he’s invested are expressed in usd and % for the programs and in gvt for the funds. (You can find this value by selecting the funds/programs in which you are invested and by scrolling down to the “current investment” section )


If a user invests BTC or ETH he probably would like to see the performance of his investment showing respectively in BTC and ETH apart from USD. Especially if aims to use the platform to accumulate BTC/ETH

 

• My proposal consists into showing real-time statistics in %(of both the programs and funds in which you’re invested) and in USD/BTC/ETH so that every investor can visually get the right info depending on its purpose 

0
Fixed

Dashboard UI

Vortex 2 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 5

Investing Section of Dashboard Page

The section is cutting off the dollar amounts on the right margin.  Spacing is off.

Answer

Dear Client,

We would like to inform you that we made a fixed column width to correct this problem. Thank you for your feedback it was really helpful!

Best Regards,

GV Team.

0
Under review

Performance chart

SdoubleW 2 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 1

A manager and I were discussing GV yesterday - he‘s one of your top managers btw - and we both can‘t make much sense of the charts showing the performance of a program. The spikes seem odd. Here are some suggestions I would like to suggest implementing:


- create a profit chart that does not have the huge drawdown once profits are taken (e.g. program close). One of the most significant information for me is program performance over many months, which will span various program cycles. I don‘t want to see profit curves going steeply down then up when profits are paid and then new money flows into the program at opening, which seems to be happening. Please investigate what is going on and deliver a clean profit chart


- create the option to show on the performance chart the number of successful trades over time. That will be helpful too, so you can see when someone has >50% successful trades it should be positive overall, but additionally you see if there was a period in which trading was particularly positive or negative. This is just a nice add on. Most importantly please finally make an intuitively clear profit chart


- explain the current profit chart in words, whilst you work on the update suggested in points above. 


- likewise, the chart showing the profit from investments makes still no intuitive sense to me after so many months. It is too dependent on investments and withdrawals from programs. Just show profits... or then total assets in programs with a color separator what is originally invested money and what is performance

Thanks for your consideration.

Cheers,

SWW

0
Started

Countdown for new investment month with no KYC

Ettore 2 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 1

Hey guys, currently investors that reach the monthly investment amount (no KYC) have to wait till new month without knowing when. This is annoying

Suggestion: A countdown to the new investment month would be nice, so people have a sharp measure of their waiting before being able to invest again

Hope you like the idea

0
Completed

Keep Date Range in Cookies

ibrahim özdemir 3 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 2

All lists should keep date filter and sorting settings in cookies. Dashboard turns to default weekly sorting after I renew the page. 

0
Completed

USDT Base / Stats need to be a TOP priority!

Wolf 3 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 2

Copy & Pasted from Telegram -

"
I want to get good stats so I can get level 3 so I can actually have SOME capital to play with. Currently if I trade @ lvl 2 with only 3500$, I'll only be making like 240$ a month, or some shit, if I got consistant 10%+ gains every week.

Daytrading is a full-time job. I shit on 240$ a month. The ONLY reason why im trading now is to get stats for level 3, but if it's too much of a pain in the ass because it's paired to BTC, then I may as well just stop and wait till the platform is updated.

---
Investors will go online and see red and be like "wtf!!!" and then cancel their sign-up... when they aren't losing any money.

It's only good for when BTC is dumping like crazy, but we're currently not doing that.

---
They are focused on getting forex up and running asap, but I seriously think they need to fix the simple shit in the platform that would retain current customers, before trying to expand towards a bigger customer base
otherwise they're just opening their doors to an incomplete / broken product.

----
I love the concept. I love the backend system. But it needs to be tweeked, for sure, to fix some small things

----


>>Updates Coming Up<<
[Forwarded from Alex]
Since there are many questions about what will be implemented next @rkamenskiy gave a quick overview to be shared with the community. Please do not ask for specific completion dates for those features since they are not known yet. The priority is as following:

0. Forex has the highest priority.
1. Introduction of the third manager level. Managers below level 3 will not be able to demand entry fees anymore.
2. Development of a stop-loss functionality for programs. Level 1 & 2 will have a fixed stop-loss. For level 3 the manager can choose the stop level.
3. Allowing the deposit and handling of multiple currencies (GVT, BTC, ETH, USDT) on the GV platform. This is to avoid unccessary conversions. All profits will still be payed out in GVT. So effectively this will only ease the selling pressure while still positively affect the GVT price.
4. Charts and statistics will be viewable in different currencies instead of just the base currency of the program
5. Improvement of the manager dashboard
6. Improvement of the portfolio events

My Response>>
----
I think #4 needs to be bumped up to #1 or #2.

If they implement #2, Stop-loss function, before #4, Stats viewable in USD / USDT Base, then people could actually get stop-lossed overnight, if BTC pumps and managers hedge into USD for risk management.

Which should NOT be allowed.

It'd practically be enforcing the lack of risk management use.

after_profit_calculation_breakdown crypto_trade_analytics_page_MT5 layout_design
0
Fixed

Display bug: Manager profile showing some other manager's programs

Shantanu 3 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 2

As we click on programs by any manager we go can go their profile after clicking their name. This profile should show only the programs of the selected manager but I can see a list of all the available programs.

Answer

Dear Shantanu,

Thank you for the valuable feedback, we have reported the same to our Development team.

Best regards,

GV Team

0
Completed

Show program end time (and clarify timezone used) not just date.

jjp 3 years ago in A problem with the dashboard updated by Genesis Vision Support 2 years ago 2

From dashboard offer precise program end data, by adding time to the date. And clarifying timezone used by platform. This will allow users better chance to join popular programs.

Answer

Dear jjp,

Thank you for your valuable feedback. We will inform our developers regarding this issue to add the timezone on each program.

However, in general, the time displayed is in UTC.

Best regards,

Thank you

GV Team