0
Completed

Transactions page needs additional information

wisper7 6 years ago updated by Genesis Vision Support 5 years ago 2

Transactions page should have transaction status (pending, completed) readily visible, and buttons to cancel pending transactions. Under each transaction the Program name is  written. These should be hyperlinked to the program page, so that while viewing transactions I can easily see which one is what by just clicking the link. This could also be implemented in the programs page where on the side it shows latest transactions.

0
Completed

'Cancel Investment Request' transaction? Is this supposed to say:

wisper7 6 years ago updated by Genesis Vision Support 5 years ago 2

I don't believe I canceled any investments, so I'm guessing it was denied by the manager. In this case, this should read 'Investment Request Denied'. Or, if I did cancel it and somehow don't remember, it should still read 'Investment Request Canceled' or 'Canceled Investment Request'.

Answer

Hello!


A manager cannot accept or deny an investment request. Requests are processed automatically. There is a limitation on the amount a manager can accept, this is due to the managers’ leveling.

However, your suggestion to differentiate the requests cancelled by an investor and those declined by the system sounds great. We will definitely take it into consideration.

Thank you!

0
Fixed

Russian Text

Yodeling Walmart Kid 6 years ago updated by Genesis Vision Support 6 years ago 1

When updating a profile picture on the iOS app, my option menu is in Russian. 

Answer

Thank you for your feedback. The issue is already fixed. Kindly update the app.


Have a wonderful weekend!

0
Fixed

Bugs & addition

Jai taparia 6 years ago updated by Genesis Vision Support 6 years ago 1

Facing issues with the app on iPhone as I browse the managers the the number of days left for investment starts to flicker, whole page starts to flicker and becomes less responsive, only when you change it to programs or wallet, it starts to function. Also you should be making available a find tab so that we don't need to browse through all the profiles to get to that particular one. One of the managers who is currently trading, has confirmed the same on the telegram channel is not visible in my list of managers 

0
Completed

A system that can send messages to brokers and get ideas from time to time is good.

Hero 6 years ago updated by Genesis Vision Support 5 years ago 2

A system that can send messages to brokers and get ideas from time to time is good.

0
Fixed

Singup instead of signup (typo)

John Karl 6 years ago updated by Genesis Vision Support 5 years ago 2

Hi


The route in the URL for the sign up page is wrong.

It says /singup instead of /signup


Kind regards

JohnK

Answer

Hello John! Thank you for your feedback. We will forward the info to the responsible person to fix it as soon as possible.

0
Completed

Cancelling an investment

Sand Dune 6 years ago updated by Genesis Vision Support 5 years ago 2

Once I invest GVT in a trader, I’m not sure how to undo this action. Is it possible? The facility to carry out this action should be more intuitive.

0
Completed

On mgr dash where can we access trade platforms?

Paul Hallelujah 6 years ago updated by Genesis Vision Support 5 years ago 2

Where are trades available to mgrs?

0
Completed

Can you delete the demo manager account that was incorrectly set up?

Mick 6 years ago updated by Genesis Vision Support 5 years ago 1
Answer

Hello! Please, don't worry, inactive accounts will be monitored and then blocked.

0
Fixed

I couldnt change my avatar on Android app . Thanks for the Alpha anyway. 🤘

emrahismusic 6 years ago updated by Genesis Vision Support 5 years ago 2