+2
Fixed

Incorrect Returning funds total

ryan 3 years ago in A problem with investment program updated by Genesis Vision Support 3 years ago 4

I invested in a manager when gvt was 0026 sat, since then my manager has gone on to make several successful trades and a couple of small duds.

The manager had now closed the program and I have been returned half the gvt I inititally invested. The value of gvt on closure was 0023 sat.

If the manager has made wins and the exchange value of gvt has dropped then surely I should receive more back??

The manager only takes a 5% success fee.


Yep same thing happened to me with “SpaceTrade” less GVT returned

Planned

Thanks for your question! Please, contact our support service: [email protected]

any update one this? u have the info above please look at accounts

Fixed

Hello! Yeah, we've solved the problem. Unfortunetly, but it's a system lack. Actually, the manager got loss but in GV ecosystem it was not visible. We've already fixed it and hope that it won't be in the future. Thanks you!