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Fixed

Blockchain Trader and Quantbridge fund programs seem stuck

c.digiola 3 years ago in A problem with investment program • updated by Genesis Vision Support 2 years ago • 3

Yesterday was the end of the period for these two programs that I am invested in. However i did not receive any profit and the indicator of time left in the period stays stuck at "0 seconds left"

Under review
Genesis Vision Support 3 years ago

Dear c.gigiola,


Thank you for the post. We would be very grateful if you can take screenshots and send us an email to [email protected] to enable us track the issue and help you better.


Best regards,


Genesis Team

c.digiola 3 years ago

Hello,


Sorry the problem solved itself ! It was stuck for about a day but now it works fine, so I can't take screenshots . : ) 


Thanks ! 

Fixed
Genesis Vision Support 2 years ago

Customer support service by UserEcho