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Import/Merge trading history from October to GV platform ( GenesisMarkets Accounts).
whoknows19500 3 years ago
in A problem with the dashboard
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updated by Genesis Vision Support 3 years ago •
3
I have traded through october, I have met the 10k in volume and have the required investment to merge my account to the GV platform. I have done so, but the Trading history is empty within the GV platform. Please complete this task before investors have access.
Customer support service by UserEcho
Dear whoknows19500,
Please contact us via chat or e-mail [email protected] so we could check your account.
Best regards,
Genesis Vision Team
Hello, I was told that the trading history would only start from Oct 1st , but I see the whole trading history is included ( The trading account has been solely for testing purposes and the robot was not finished until September, )
https://genesis.vision/manager/programs/gmtrade-btc
Can you only show the performance from October first since this represent the final system that investors will have access to?
Dear whoknows19500
Thank you for the feedback. We have already addressed the issue and replied to your e-mail; we will respond to you there ASAP.
Best regards,
GV Team