+2
Fixed

Withdrawal Error Message: "There are no new period for investment program"

TeddyRoosevelt 1 year ago in A problem with iOS • updated by Genesis Vision Support 1 week ago 3

I received the above message when trying to withdraw funds from a manager I am currently with. It is unclear why this is occurring, but there should never be an instance where I am unable to withdraw funds. 


The manager is Topham 21. The error message occurs on the iOS app. If I try to withdraw on the desktop version I am not able to even select withdraw.

Answer

Answer
Fixed

Dear Client,

We would like to inform you that the bug has already been fixed, thank you for your cooperation!

Best regards,
Genesis Vision Team

Under review

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Answer
Fixed

Dear Client,

We would like to inform you that the bug has already been fixed, thank you for your cooperation!

Best regards,
Genesis Vision Team