You can access the wallet section by clicking the wallet icon in the top right corner of the platform. Once you click your balance, a pop-up window will appear.
In this window, you can see the amount of your total balance, the amount you have invested and the amount available for investment. You can enter your wallet by clicking “Details”. You can also choose the preferred currency to display the funds on the platform at the top of the page.
Inside your wallet, you can see four wallets - GVT, BTC, ETH, and USDT. Each wallet shows how much funds of each currency you have in total, how much is currently invested in a program/fund and how much is currently pending in a request, waiting to be accepted by the manager. To deposit in each wallet you can click the “+” icon on the right, you can also see there the options to transfer the funds between your wallets and the option to withdraw funds.
You can see the same options if you enter a particular wallet.
In your wallet, you can see all the transactions on your account. Transactions include investments in the programs/funds, profit received and withdrawals from them.
In the deposit/withdrawals section, you can see the history of your deposits and withdrawals.
You can manage the withdrawals by clicking on a particular withdrawal request. If you haven’t received a confirmation e-mail or the link has expired before you have confirmed your withdrawal you can resend a confirmation e-mail in the Transaction details window. If the withdrawal request hasn’t been processed yet, you can cancel it there as well.
Customer support service by UserEcho