Your comments

Thanks for your feedback! Please, provide follow things to support@genesis.vision

trade number

your e-mail

this screenshot

some details of trade which you want to provide


Hello! Thank for your feedback! We will provide the information to technical specialists but could you send to us screenshots with your problem? Thank you!

Thank for your feedback! Our public policy is based on openness and it is not good when someone limits someone. So, could you provide us with some evidence of the behaviour? If we find it unlogical, we definitely will take steps! 

Greetings!

Thank you for your suggestions, not only did you put time and effort into these, but moreover, they are great!

We will forward all of the ideas to the development team and we will hope to improve the platform greatly, by the time of the final product release.

Огромное спасибо!)

Greetings!
This issue should have been fixed on the iOS devices by now. 

Please update your application and let us know if the issue still persists.

Thank you in advance!

Greetings!

Sorry for the delayed reply. The issues you have described should have been already sorted out by now. 

Please update your application and let us know if the issue persists.  Thank you in advance! 

Hi there!

Thank you for your suggestion, the team has been thinking about such functionality for a while now.

We think that you can expect something like the idea you described above by the time of the Beta launch, although we can't say for sure at the moment.

In any case, thank you for the idea, we really appreciate it! 

Hello and thank you for the constuctive critisism! 

The Alpha version of the platform is not representative of the final version of the product, so we are listening to the feedback very  closely.

Your suggestion will be forwarded to the developer team.

Thank you! 

Greetings and thank you for the feedback!

Withdrawals might be working not properly, since all of the withdrawal functionality will only be completed, once the platform goes live with real GVT. 

However, you can rest assured that the developer team is notified, and everything will be handled by the time of the real release.

Thank you for your time! 

Greetings!

For the time being, all of managers tokens cost 1 USD.

But we agree, the issue will be forwarded to the development team, and hopefully this will be fixed in the nearest future. 

Thank you for your feedback!