+9
Completed

“Market Execution” Facility

Sand Dune 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 2

Dear Genesis Vision Team,

I have been told that the “market execution” facility that was available to traders during the last tournament, is not available on the alpha and seems to have been replaced with an “exchange execution” facility. There was a particular trader called Mick of Oz, who used this tool to great effect and performed outstandingly during the tournament. I know that a lot of people in the Genesis Vision community were very excited about Mick’s prospects. Could we have the market execution facility added to the product to allow traders to maximise profit? Is this something that will be added in the future?

All the Best


SD

Answer

During the traders' challenge, there was only instant execution as well, due to the fact it was demo trading. 
As the Alpha is in the demo mode right now, only instant execution is possible. As soon as we switch to the real mode, only market execution will be provided.

+7
Fixed

tournament issue with 100k buys - system cannot close, mt5 = invlaid volume

ryan 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 4

bought 100k tron by hedging several 10k orders.


when it came to closing i had to do the reverse as mt5 cannot compute such a high volume of tron.


failed over web

had to do on mobile

+5
Under review

BNB Support: Integrate wallets within GV and GM, Add BNB Base Account , and Offer BNB Markets

HedgeBitcoin 4 weeks ago in A problem with MetaTrader • updated by Genesis Vision Support 4 weeks ago 1

BNB is fast and cheap to send from exchanges. Adding BNB to GenesisVision and GenesisMarkets would be a great way to adopt the multi billion dollar asset Binance token. Once BNB wallets are enabled , the ability to create a BNB Base account at GenesisMarkets would be next. The final step would be enabling all the BNB market pairs within the BNB Base account for trading.

Thank you

+4
Completed

[Genesis Markets] Support "Hedging system"

Alex 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 3

Currently it seems to be the case that GM only supports "Netting system" (e.g. positions of the same pair will be added up) as accounting style. 


Is it possible to implement "Hedging system" as well?


(https://www.mql5.com/en/articles/2299)

+2
Fixed

tournament issue - mt5 web does not display charts

ryan 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 7

either spends forever like this



and when it does come through looks like this:

i dont get this issue with j2t servers

+2
Fixed

Not showing real time trades

STM 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 year ago 1

So right now i am trading with my manager account via just2trade metatrader 5. Normally all my trades are shown directly in my programm history in real time. This time no trades are shown. I will update this thread if I can see the trades in the history again.

+2
Completed

Integration with additional trading software other than MetaTrader with better UX design?

Locks 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 1

I find the MetaTrader UX incredibly outdated. It belongs in a previous era with Pentium 4 computers. Is there other trading software available that GV could integrate with to improve user experience for managers? 

+2
Completed

Returned investments

David 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 4


You need to add a cap asap...so once a manager has full amount for investing no more investors can waste time waiting around....seriously ....it just wastes people's time.....if I didn't honestly believe in this project i'd be out by now...all my investments have been returned since alpha released....not good for new people to gvt 

Answer

Hello David!

Thank you for your feedback.

We have added token availability bar, so we hope it is a bit clearer now. Green colour means that tokens are available. Dark green colour means investors bought tokens (it is not available). Grey colour means the tokens for requests.
In future, you won't be able to make an investment request if the manager doesn't have available tokens. But you will be able to subscribe to any program you like and get notifications if available tokens appear.

+1
Fixed

MetaTrader5 for Android not showing profit

moontrading 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 2

MetaTrader5 for Android is not showing profits with the data/login from GM. 

On my desktop everything looks as it should but on my android the profit/loss-field only contains "0.00000000". 

Currently have both a winning trade open, both shows zeroes. 

+1
Completed

skycoin missing

whoknows19500 1 year ago in A problem with MetaTrader • updated by Genesis Vision Support 1 week ago 2

please add skycoin to the genesismarkets symbols


https://www.binance.com/en/trade/SKY_BTC

missing_pairs
Answer

Dear Client,

Please be informed that we have added suggested symbol to Genesis Markets, thank you for your cooperation!

Best Regards,
GV Team