0
Answered

Will Genesis Markets be set up to automatically add new coins from exchanges?

Garrick 6 years ago updated by Genesis Vision Support 6 years ago 2

As of right now, there are a couple pairs that are missing from Genesis Markets. Why is this? Also will Genesis Markets automatically add new trading pairs that are put on exchanges in the future? The speed of adding new coins to the Genesis Markets platform is important.

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Completed

Remove StopLevel point of 5 to 0 on MT5 platform

whoknows19500 6 years ago updated by Genesis Vision Support 6 years ago 1

Please remove the 5 point STOPLEVEL from the MT5 platform. 

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Completed

Investor Screen - Cannot understand the Logic of the Chart

Va Da 6 years ago updated 6 years ago 2

Dear Dev Team: As soon as I login, I get the below Screen.  As an Investor, by looking at the Charts HIGHLIGHTED in Yellow does not make any sense with the Information provided in the BLUE HIGHLIGHTED area.


In the Blue Highlighted area, there is not enough information compare which EACH CHART is going UP or STRAIGHT or DOWN.


In my opinion, anyone who see a screen MUST be able to understand what the information on the screen is presenting.  So far I have noticed that the information provided on the Screen is not with Clarity and the Investors have an issue understanding.


Please put effort in making the information on the Screen Self explanatory.


Sorry, If my understanding is incorrect, please explain me.


Luv you guys. Please keep up your hard work.



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Completed

ALERTS - Feature

Va Da 6 years ago updated 6 years ago 4

I was told by the Dev team in my previous ALERT request that there will be an ALERT feature for investors when the interested Manager's investment period is Starting?


Do we currently have that Feature?  I do not find that.

1) If currently having it, can you please show where? I am using both web version and mobile version.


2) Also, if we do not have the ALERT feature currently, How and When can the Feature is Tested before it goes LIVE.


Please help me understand. Thank you Dev team for your hard work.

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Completed

Option to hide the programs without available tokens

Pieter 6 years ago updated by Genesis Vision Support 6 years ago 1
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Fixed

I withdrew my investment from a program. GVTs were credited to my wallet but the dashboard still shows okd info that all my funds are invested and shows the same total amount of GVT although I lost some on the program I withdrew from

orthobeat 6 years ago updated by Genesis Vision Support 5 years ago 3

I withdrew my investment from a program. GVTs were credited to my wallet but the dashboard still shows okd info that all my funds are invested and shows the same total amount of GVT although I lost some on the program I withdrew from

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Completed

Sorting - Avarage Profi % - Not in Order

Va Da 6 years ago updated by Genesis Vision Support 6 years ago 1

In the Manager and Investors Portal, I tried to Sort by % Average Profit.


What I noticed is that the Top Few are Sorted in Descending Order (as I wanted) and the Rest I noticed that They are not.  Please see below image. 


Am I failing to understand why it is showing like this? or Is this an error?


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Completed

Last Periods Graph - No Description

Va Da 6 years ago updated 6 years ago 2

There is NO Description or Comment in the Last Periods GRAPH.  Need to have some comment for Visual understanding.

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Not a bug

btc trade hasnt processed into manager space

ryan 6 years ago updated by Genesis Vision Support 5 years ago 2

did a final trade before close yesterday evening and set SL & TP.

Image 148


today i can see the trade hit SL at 03:14 this morning, but underneath it is a -2727 figure??

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in the manager portal the numbers are not shown??

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Completed

A video on your website on app functionality and usability will be very helpful.

chch8544 6 years ago updated by Genesis Vision Support 6 years ago 1