+20
Under review

Token Meter - please provide more info what the colors mean.

Koasa 8 months ago in A problem with the web version • updated by Genesis Vision Support 8 months ago 2

Could you please explain the colors? 

Answer
Genesis Vision Support 8 months ago

Thank you for contacting us.
Green colour means that tokens are available. Dark green colour means investors bought tokens (it is not available). Grey colour means the tokens for requests.
We will forward your suggestion to add tooltips to the team.

+15
Under review

Improve clarity with regards to which managers you are currently invested in.

Demifnt 9 months ago in A problem with the web version • updated by Genesis Vision Support 8 months ago 2

Right now, if you have tried to invest in multiple managers, it quickly becomes confusing in which investors you are actually invested in, as some might cancel your requests or accept them. For example, in the dashboard I have multiple managers whom I have tried to invest in, but it is entirely unclear which managers actually accepted my request. Only managers that have accepted your requests should be visible and managers that did not accept a request should receive a seperate tab in the dashboard, or some history/pending feature to make it more obvious. 


On another smaller note: in the programs section, some text is clipping on the right side with latest transactions. Adding scrolling bar would help here. 

+12
Under review

Tokens Field Should Be Labeled Better

TeddyRoosevelt 8 months ago in A problem with the web version • updated by Genesis Vision Support 8 months ago 4

The tokens field on the web version is a nice addition which appears to indicate how much room a manager has for further investments. However, it is not clear what the bar represents. There are different colors and it is not self-explanatory.


Details on the specific metrics such as the number of tokens invested, numbers available, and number requested would be beneficial. To reduce clutter there could be an arrow or dropdown the user selects to expand the screen and see these metrics.

Answer
Genesis Vision Support 8 months ago

Thank you for your feedback. On the token availability bar green colour means that tokens are available. Dark green colour means investors bought tokens (it is not available). Grey colour means the tokens for requests.
I will forward your ideas about the bar improvements to our technical team.

+12
Fixed

my dashboard isn't loading today, safari and chrome

Koasa 8 months ago in A problem with the web version • updated by Genesis Vision Support 8 months ago 8

just started today 7th of april

Answer
Genesis Vision Support 8 months ago

Hello! We faced some minor technical issues with the Dashboard page which are already fixed now. We apologise for any inconveniences caused.

+7
Under review

Let me filter managers by their fees and other attributes

Ace 9 months ago in A problem with the web version • updated by Genesis Vision Support 9 months ago 1

When there are thousands of investors i should be able to find managers by their fees and be able to select those with the lowest.

Answer
Genesis Vision Support 9 months ago

Hello!

Thank you for your suggestion. The list of parameters to filter the managers will be expanded in the nearest future.

+5
Planned

2FA Login issue

Suleman90 6 months ago in A problem with the web version • updated by Genesis Vision Support 6 months ago 1

Hey when logging in on the web based version - My login details are input correctly but there is no prompt for the 2FA and I'm stuck at the login screen. The andriod app version login + 2fa is working fine.


p.s It currently reads ' Two factor requires ' - it would be better worded ' Two factor required.

+4
Under review

Let me search by trader as well as programme

Ace 9 months ago in A problem with the web version • updated by Genesis Vision Support 9 months ago 1

The current search shows only programmes. A manger could have lots of programmes.


A combined view of what the best managers are and then showing us the options of what programmes are available under those best managers could be another way of selecting the right programme to invest in.

Answer
Genesis Vision Support 9 months ago

Hello! Thank you for your suggestion. We will consider adding an option of filtering the managers as well.

+4
Under review

"days left" should become "day left" when there 's only 1 day left for the period

c.digiola 9 months ago in A problem with the web version • updated by Genesis Vision Support 9 months ago 1

see title ! 

Answer
Genesis Vision Support 9 months ago

Hello! Thank you for pointing it out. We have already forwarded the request to the team to fix it as soon as possible. We appreciate your support to the project.

+4
Under review

I can invest a very small amount

Ace 9 months ago in A problem with the web version • updated by Genesis Vision Support 9 months ago 1

Invested 0.000000000000000000001 successfully.


GVT should only have 18 decimals and maybe there should be a minimum amount in USD (1$?).

Answer
Genesis Vision Support 9 months ago

Hello! Thank you for reporting the issue. We will forward it to the technical team. We appreciate your support!

+3
Under review

Avg. Profit Field Should Be Consistent Across Managers

TeddyRoosevelt 8 months ago in A problem with the web version • updated by John 6 months ago 2

The "Avg. Profit" field appears to be the average return per period duration. However, because period duration is different across managers it makes comparisons difficult. There should be an average daily or average weekly returns field that allows comparisons on a consistent basis. 


Average returns per period duration is still nice to have, but only in addition to a consistent metric, and this should be clearly labeled. This applies to all platforms.

Answer
Genesis Vision Support 8 months ago

Hello!
You are right, the "Avg. Profit" value shows the average profit for the reporting period. That is why we recommend basing your decision comparing not only this parameter but also the amount of total profit (in GVT). Anyway, I will forward your comment to our developers.