+1
Declined

Let me know how many requests a manager has

E S 6 years ago updated by Genesis Vision Support 5 years ago 2

Consider this scenario - I have 10 GVT, and I want to invest it in a manager. I put in a request and wait until the end of period to find out I cannot buy his tokens, since many others requested them before I did. 

Please consider adding a "how many requests" detail so people can avoid wasting time and investing maybe in someone else instead.

+1
Completed

Notifications when important things happen

E S 6 years ago updated by Genesis Vision Support 5 years ago 2

Please consider adding a notification system, so we can get information immediately when it happens. For example, when I invest I do not know if I will get the manager token since many others invested before me

+1
Completed

More detailed profit descriptions

Mad3nCh1na 6 years ago updated by Genesis Vision Support 5 years ago 1

On the investor page, the average profit should be more detailed. Currently it says "6.27% Avg Profit", but time should be added in as well in a standardized way. Such as "6.27% Avg Profit per Day"


This way we can compare manager profits, apple to apple for the same time frame 

+1
Fixed

Days left is flashing erratically on iOS

Tom 6 years ago updated by Genesis Vision Support 5 years ago 2

Erratic flashing on days left section on iOS . Also still showing no activity with managers since Saturday . Showing zero tokens invested after 3 days on all managers

Answer

Dear Client,

We would like to inform you that the bug is fixed, thank you for informing us!

Best regards,
Genesis Vision Team

+1
Fixed

App crashing

Burt Chesterfield Livingston J 6 years ago updated by Genesis Vision Support 5 years ago 2

The Android app crashes often. When I scroll the manager lists too fast, clicking into a managers page too. 

+1
Fixed

Not Enough Data

Yodeling Walmart Kid 6 years ago updated by Genesis Vision Support 5 years ago 4

On the iOS app, I see “Not Enough Data” and a 0 for total profit on pretty much every manager. 

Answer

Dear Client,

We would like to inform you that the bug is fixed, thank you for your cooperation!

Best regards,
Genesis Vision Team.

+1
Completed

Can there be a password reset please as I've already forgotten mine!

Sam 6 years ago updated by Genesis Vision Support 5 years ago 1

No password reset as far as I can tell. 

Answer

Hello! We are glad to say that password recovery option will be added within the day.

+1
Fixed

GVT balance update after investment withdrawal

mikeb92 6 years ago updated by Genesis Vision Support 6 years ago 1

I canceled an investment and my balance didn’t update directly. I was able to invest in another manager, al though my balance showed 0.0 GVT.

I am using safari on IOS. 

 Please look into this

+1
Completed

Notices like "The program is not enabled" need to be more prominent or look different to normal text

Ace 6 years ago updated by Genesis Vision Support 5 years ago 2

The demo accounts have the notice "The program is not enabled" at the bottom but it looks like their description text. Highlight or do something to separate that this is an account status and not a normal message.

+1
Fixed

Long product descriptions are cut shot in the program list

Ace 6 years ago updated by Genesis Vision Support 5 years ago 3

If the test is cut short for space you can:


1) Add a "..." to the end to indicate there is more text.


2) Add a "read more" button which will then show everything without having to click in to the full page.