+1
Completed

Manager should see how to get lvl 1-7

STM 6 years ago updated by Genesis Vision Support 6 years ago 2

There should be a popup or help buttom for managers to see how to reach higher levels.

Answer

Hello!


Thank you for your suggestion. We are glad to say that tooltips will be added shortly.
At the moment you can check the detailed info about managers' levelling in our Alpha Release Report: https://blog.genesis.vision/alpha-release-report-655e9a81dd5f

We appreciate your support to the project. Thank you for helping us to improve the platform.

+1
Completed

Max Draw-Down capability for investors

GVT Bull 6 years ago updated by Genesis Vision Support 5 years ago 2

The investor should be able to define a max draw down for their investment - so they should have the ability to specify how much risk they want for each individual trade and also overall max loss should be an useful think to have - leading to auto-liquidation of the position maybe if the limits are reached ?

+1
Fixed

My tokens showing incorrect amount

tabraham611 6 years ago updated by Genesis Vision Support 5 years ago 4

Image 52

so I invested 50 gvt into a manager and it shows that I can withdraw 800+ gvt. I’m on iOS. 

+1
Declined

Tax documents?

jdkiger 6 years ago updated by Genesis Vision Support 5 years ago 2

Please create tax documents for investors.  

Answer

Dear Client,


Please be informed that Genesis Vision doesn't provide any tax documents.

Best Regards,

GV Team.

+1
Completed

not enough money, when there is enough (to invest in manager)

Koasa 6 years ago updated by Genesis Vision Support 5 years ago 4

I went to use 20.05 GVT and it stated not enough money, 20 GVT was no problem 

Image 49

+1
Answered

Cannot find my 100 Gvt

Tom 6 years ago updated by Genesis Vision Support 5 years ago 2

I’m on the iOS app on my iPad . I look under my dashboard and it shows I have invested 162 Gvt . I look at each of the managers shown under my dashboard and for each one I have invested in adding up my GVT my total is less than the 100 I started with. This includes what is in my wallet.

I requested many times with different managers and cancelled the requests after 24hrs or so when no response was given. I think I withdrew from 2 managers before the end of the trade cycle due to either poor return percent or the cycle ended in a few hours and I was not going to be back on the app for several hrs and wanted to reinvest.

Why does my Gvt not add up?


+1
Fixed

Only 20 managers show in my program list

Burt Chesterfield Livingston J 6 years ago updated by Genesis Vision Support 5 years ago 15

Doesnt matter what way I sort it. On Android

+1
Completed

Use a counter (Available tokens: x/y) instead of a bar for token availability

c digiola 6 years ago updated by Genesis Vision Support 5 years ago 2

The three colors are confusing. Use a simple counter. 


Better: display this counter on the "invest" screen. When I click on invest, I should select the number of gvt to invest, see how many tokens this will get me, and how many are available. Just like on a normal exchange like Binance. 

+1
Fixed

Dashboard not loading main.adaaa40a.js:1

E S 6 years ago updated by Genesis Vision Support 5 years ago 3

It seems there is a crash when loading the dashboard. Please see attached image


Image 38