+1
Completed

Referral program to attract more investors / traders when live

R-7 Semyorka 6 years ago updated by Genesis Vision Support 5 years ago 2

(Obviously not for the alpha)

It will be a good idea during the launching period (for a limited time) to allow people to invite others with a referral link.


For each referral who invests X GVT in the platform you get $Y of GVT.  


Unfortunately the lending platforms gave this method a bad name, but a lot of the reputably exchanges still have programs like these.

+1
Completed

Limits on fees

Burt Chesterfield Livingston J 6 years ago updated by Genesis Vision Support 5 years ago 2

Will there be upper limits on profits and especially manager fees to prevent scalping? There's one manager on the app with a 97% management fee!!

+1
Not a bug

User Account locked Out

cro_joe_13 6 years ago updated by Genesis Vision Support 6 years ago 1

Hi, 


I forgot my password so once I reset it (which opened up through browser link) and I had successfully created a new password. 


I then went back onto the App (Android) and it says "User account locked out". I thought the issue was maybe because I was logged into the browser. I logged out of the browser and the App still wouldn't let me log in (same error) 


I don't know what to do now 

Answer

Hello!

Your account was temporarily blocked for security reason as you have put the wrong password several times in a row. It will be unblocked in an hour.

+1
Fixed

Name Sorting Bug

wisper7 6 years ago updated by Genesis Vision Support 5 years ago 2

When I sort by name in Ascending order, it starts with numbers and moves to A. Except it randomly puts this 'Simon' guy at spot #1?

Image 24

Answer

Hello! Thank you for pointing it out. Your comment is forwarded to the technical specialist.

+1
Completed

Option to switch account type with email

Garrick 6 years ago updated by Genesis Vision Support 5 years ago 2

In the future can we have the ability to switch our account type. For example, right now I have a manager account but in the future I would like to use my email as an investor account

+1
Completed

Could Notifications on the Wallet screen be slightly smaller and more informative and the Profit chart slightly larger

markstevenson251292 6 years ago updated by Genesis Vision Support 5 years ago 1

Could Notifications on the Wallet screen be slightly smaller and more informative and the Profit chart slightly larger as the notifications appear to dominate the page on the IOS app with the Profit chart appearing quite small in comparison

Answer

Dear Client,

We would like to inform you that the bug is fixed, thank you for informing us!

Best regards,
Genesis Vision Team

+1
Completed

Average returns

Anonymous 6 years ago updated by Genesis Vision Support 5 years ago 2

The display of manager returns is confusing. The average return seems to be the all time return average... it would be great to have more data than that. Maybe average return in last trading period, and by time frame (last week, last month, etc). 


All time returns doesn't mean much if the manager is having a bad stretch. It's a nice indicator, bUT more time frames would be helpful. 

Answer

Hello! Thank you for pointing it out. Your comment is forwarded to our developers. It will be fixed as soon as possible.

+1
Fixed

Trader History section slightly misaligned in the IOS app

markstevenson251292 6 years ago updated by Genesis Vision Support 5 years ago 1

Trader History section slightly misaligned in the IOS app

Answer

Dear Client,

We would like to inform you that the bug is fixed, thank you for informing us!

Best regards,
Genesis Vision Team

+1
Fixed

Changing the profile picture on IOS - Russian menu on English version

Hudak E 6 years ago updated by Genesis Vision Support 6 years ago 3

When you want to change your user profile picture on ios, you are prompted by the message if you want to use a camera to take a photo or go to photo library. This menu is not translated to English but still in Russian.

Answer

Thank you for your support to the project!