0
Declined

Should be a small window at program end to claim the space of funds being withdrawn

ghamo 5 years ago updated by Genesis Vision Support 5 years ago 1

It would be nice, particularly on longer programs (30+ days) if there was a 1 or 2 hour window where the space in the program generated by withdrawn funds can be filled by investors without the manager resetting the program a second time or leaving potential investors waiting for up to 90 days.

0
Completed

Leveling up, dashboard, and more

Anonymous 5 years ago updated by Genesis Vision Support 5 years ago 2

Here are a couple of suggestions from the tg channel:

1- allow one way communications for managers to reach their investors (letting them know about an upcoming vacation and trading break, their strategy to perhaps only trade certain alts given market conditions, etc). 

2- require programs to reach a threshold of investor money (95% for example sake) before being able to level up. 

3- remove programs from dashboard that investors are no longer invested in (or at least give the possibility to remove them). 

4- M4denChina https://t.co/4Y0UGdFa5l

Answer

Dear Client,

We would like to inform you that the new level system was introduced during our recent platform update. Thank you very much for your suggestions regarding this matter as it really helped us to curate the new level formula. All of the information about the new level system in detail can be found in our blog - https://blog.genesis.vision/genesis-vision-update-a-level-up-d01ef51c42a
We have also added a feature of hiding the ended programs in dashboard.
Thank you very much for your feedback and cooperation, we really appreciate it!


Best regards,

Genesis Vision Team

0
Answered

new exchange

cem 5 years ago updated by Genesis Vision Support 5 years ago 1


Why is gvt not added in different exchanges?

Answer

Dear Client,

We are currently listed at few different exchanges such as Binance, CoinBene, KuCoin, Hotbit, Ovis, HitBTC, IDEX and others and moreover we are now in the negotiations with other exchanges as well.

Best regards,

Genesis Vision Team

0
Fixed

Switch to manager login on invester login page does'nt work

ibrahim özdemir 5 years ago updated by Genesis Vision Support 5 years ago 2

Hi,

When I try to switch manager login on https://genesis.vision/investor/login page, it redirects me to the manager signup form. It should redirect to manager login form

0
Completed

Add new listing coins from Binance to GenesisMarkets like REN, AGI... etc

Odot 5 years ago updated by Genesis Vision Support 5 years ago 2

Add new listing coins from Binance to GenesisMarkets like REN, AGI... etc

Answer

Dear Client,

Please be informed that we have added suggested symbols to Genesis Markets, thank you for your cooperation!

Best Regards,
GV Team.

0
Not a bug

WEBSITE Bug entering amount to invest

Naive Crypto Investor 5 years ago updated by Genesis Vision Support 5 years ago 1

Similar to a previously reported bug;

I couldn't type in the numbers 9,7, and 4 in certain cases.

0
Completed

USDT Base / Stats need to be a TOP priority!

Wolf 5 years ago updated by Genesis Vision Support 5 years ago 2

Copy & Pasted from Telegram -

"
I want to get good stats so I can get level 3 so I can actually have SOME capital to play with. Currently if I trade @ lvl 2 with only 3500$, I'll only be making like 240$ a month, or some shit, if I got consistant 10%+ gains every week.

Daytrading is a full-time job. I shit on 240$ a month. The ONLY reason why im trading now is to get stats for level 3, but if it's too much of a pain in the ass because it's paired to BTC, then I may as well just stop and wait till the platform is updated.

---
Investors will go online and see red and be like "wtf!!!" and then cancel their sign-up... when they aren't losing any money.

It's only good for when BTC is dumping like crazy, but we're currently not doing that.

---
They are focused on getting forex up and running asap, but I seriously think they need to fix the simple shit in the platform that would retain current customers, before trying to expand towards a bigger customer base
otherwise they're just opening their doors to an incomplete / broken product.

----
I love the concept. I love the backend system. But it needs to be tweeked, for sure, to fix some small things

----


>>Updates Coming Up<<
[Forwarded from Alex]
Since there are many questions about what will be implemented next @rkamenskiy gave a quick overview to be shared with the community. Please do not ask for specific completion dates for those features since they are not known yet. The priority is as following:

0. Forex has the highest priority.
1. Introduction of the third manager level. Managers below level 3 will not be able to demand entry fees anymore.
2. Development of a stop-loss functionality for programs. Level 1 & 2 will have a fixed stop-loss. For level 3 the manager can choose the stop level.
3. Allowing the deposit and handling of multiple currencies (GVT, BTC, ETH, USDT) on the GV platform. This is to avoid unccessary conversions. All profits will still be payed out in GVT. So effectively this will only ease the selling pressure while still positively affect the GVT price.
4. Charts and statistics will be viewable in different currencies instead of just the base currency of the program
5. Improvement of the manager dashboard
6. Improvement of the portfolio events

My Response>>
----
I think #4 needs to be bumped up to #1 or #2.

If they implement #2, Stop-loss function, before #4, Stats viewable in USD / USDT Base, then people could actually get stop-lossed overnight, if BTC pumps and managers hedge into USD for risk management.

Which should NOT be allowed.

It'd practically be enforcing the lack of risk management use.

0
Fixed

Bug in iOS app in the "amount to invest" field

cryptopanda14 5 years ago updated by Genesis Vision Support 5 years ago 2
Go to Funds - Look for "LOWEST FEE TETHER" - select "Invest" - in the field "Amount to invest", you cannot enter a value that starts with "1" (for example 17, 123, 1024), because the minimum amount to invest is 2 GVT.
Answer

Dear Client,

We would like to inform you that the bug is fixed, thank you for your cooperation! 

Best regards,
Genesis Vision Team.

0
Completed

Reallocating fees and the 50GVT drawback on funds

Jameson Derulo 5 years ago updated by Genesis Vision Support 5 years ago 3

Maybe make it possible to reallocate the fees or make it more clear that you pay 50GVT to make one. 

I went to high with the fees and wanted to make a new fund, can't get that 50GVT back and can't reallocate the fees.

Answer

Dear Mr. Derulo,

Thank you for your feedback. I have transferred it to our management. 
Please be informed that you can only lower entry and success fees by sending an official request to support@genesis.vision from your manager's email. However manual increasing of entry and success fee is impossible. In this case you will need to close the program and start a new one.

Best regards,

Genesis Vision.

0
Not a bug

User exploiting fund system

CryptoEqu1l1br1um 5 years ago updated by Genesis Vision Support 5 years ago 1

Some guy is creating dozens of funds with ripple so that he shows up in the first page. All funds have 10% entry, 10% exit, this is a marketing strategy to get investors in and kind of an unfair tactic, he is exploiting your system. How is he exploiting your system and possible investors ? Because if I create a fund now it shows 1 week behind profits and amateur investors will invest in the first funds that they see in the page paying a 10% entry and 10% exit fee. I know the information is out there, but people usually do mistakes. Ripple was the most stable in this crash so that's why he does that, it dropped a few cents in USD value and gained a lot in satoshi value