+5
Fixed

Invested GVT tally error

giffen derek 6 years ago updated by Genesis Vision Support 5 years ago 2

My counter on the right is showing 144gvt invested. How does this counter get its information? At no point have I had profits of 44gvt, as the 18gvt profits counter is correct. I think the counter is continually adding every time I open an investment, but is not subtracting the GVT amount off when I withdraw from a program. Last night I withdrew from 2 programs to see if the counter changed, and it has stayed constant. If this is intentionally done, it is very confusing for the investor. It is not accurate as to how many GVT there are invested in the programs. At the moment, the only true way to tell the value of your total holdings is to Take the portfolio value on the left which is in USD and add it to the total of uninvested GVT you see on your wallet page. I feel some work is needed to make is clearer. All an investor truly wants to see, Is what they have readily available to invest, what is invested and what returns their current investments have made. Tying the 3 headers you see on the dashboard doesn't portray this accurately enough. I don't have 144gvt invested, as at no point have I ever had 144gvt. The 18gvt profit I understand is a running total, but as I reinvest these profits, the profit total stays the same, regardless off whether the reinvested gvt make a loss. Essentially it is very difficult still to fully understand what I do and don't have profits wise and investment value. The only way I can tell is by the value of my wallet + the portfolio value, with the rest adding to the confusion. See photos for examples. I hope this makes sense, as I am trying to explain something that doesn't truly make sense to me in the first place. 


Image 90


Image 91


+5
Fixed

Managers trading periods stuck

c halcrow10 6 years ago updated by Genesis Vision Support 5 years ago 3

Hello,


My app has been stuck for a few days now. Both mangers showing 0 seconds left. 


Tried signing out and back in, same thing. App is fully updated.


Not sure what to do!


Running on Galaxy S7


Cheers 

Image 75

+5
Not a bug

Regarding the Telegram admin, Suleman90.

Shon 6 years ago updated by Genesis Vision Support 5 years ago 10

One of the admins on the telegram, Suleman90, has been accusing people of non-constructive criticism and banning them for voicing their opinions. He asks people to be nothing but "positive" but anything he doesn't agree with is deemed negative. As a Genesis Vision investor, I find this quite troubling that you would allow such an unprofessional person to reduce the size of the community, create such hostility and have them feel ostracized for simply voicing their opinions.

+5
Completed

Giveaway more GVT to accounts with 0 GVT while in test mode

GVT Bull 6 years ago updated by Genesis Vision Support 5 years ago 4

Some people already lost their 'play' GVT and can't continue to stress test the app - could be get a drop-off going to accounts with 0 GVT balance done once a couple of days ?

+5
Declined

The current GVT/USD and GVT/BTC rates should be displayed on the platform

Brian P 6 years ago updated by Genesis Vision Support 5 years ago 2
Answer

Thank you for your feedback. The suggestion is forwarded to the team.

Answer

Thank you for your suggestion. We will certainly take it into consideration.

+5
Completed

Investors need to know immediately if a manager cannot accept new investments

stevepirsich 6 years ago updated by Genesis Vision Support 5 years ago 2

Attempting to invest into a manager and waiting for the requisite trading period to end only to find out that your coins have been returned to you because the manager cannot accept any more investments is a terribly frustrating experience.   There needs to be a mechanism in place while attempting to invest that lets the investor know exactly how much (if any) gvt/money the manager can currently accept.


There is no way this platform should go live without that in place.

+5
Completed

Display how much is Manager token worth in USD/GVT.

Hudak E 6 years ago updated by Genesis Vision Support 5 years ago 3

I can invest into a manager and i will get his tokens. I have invested in Manager1 and Manager2. I have 404,6 tokens of Manager1 and 6 tokens of Manager2. Can i see hows their token valuated in GVT/USD ?


Because now i have no clue about whats my porfolio worth in any manager i have invested in and i have no clue how much are their coins worth and what value im holding.

+5
Completed

Show unrealized profit or loss of programs

Boom 6 years ago updated by Genesis Vision Support 5 years ago 4

I am testing the manager's portal and I see that since the profit or loss of open positions are not shown so I can close only the positions in profit and the investors will not know of the loss. The investors will likely increase investment and the manager will get more commission.

+5
Completed

This investment is over subscribed by xyz%

Burt Chesterfield Livingston J 6 years ago updated by Genesis Vision Support 5 years ago 2

How about showing some notification like I said in the header when we click to invest in a manager?? Or maybe a percentage full indication so ppl can choose to move on if it's oversubscribed?